Frequently Asked Questions

Economy shipping is $5.95 for eligible orders below $100 and FREE for orders of $100 or more. Standard shipping is $12.95 and Express shipping is $45.95. These rates apply to the 48 contiguous states and Washington, D.C.

Spend $100 or more on eligible merchandise after discounts, before taxes and shipping, for delivery within the 48 contiguous states and Washington, D.C. No separate free-shipping code is needed. Gift cards do not count toward the $100 minimum.

Yes. Shipping to Alaska, Hawaii, Puerto Rico, and other eligible non-continental U.S. destinations is calculated by USPS at checkout based on package weight, destination, and available services. The $5.95 Economy rate and free-shipping promotion do not apply to these destinations.

U.S. orders are generally processed in 1–3 business days, excluding weekends and holidays. Once shipped, estimated transit times within the continental U.S. are 5–8 business days for Economy, 3–4 for Standard, and 1–2 for Express. Processing time is separate from transit time; delivery dates are estimates.

We ship to eligible international destinations shown at checkout. Available shipping methods and charges are calculated by the carrier. International orders are generally processed within 2–5 business days, and customers may be responsible for customs duties and import taxes.

When your order ships, we email a tracking number. Tracking information may take up to 24 hours to update. You can also visit our Track Your Order page.

Email support@fasheabe.com immediately with your order number. We cannot guarantee changes once an order has entered processing or shipped. Please double-check your delivery address before placing your order.

Eligible items may be requested for return within 14 days of delivery. Special Occasion items must be returned within 7 days of delivery. Items must meet our return conditions, including being unworn, unused, with tags attached and in original packaging.

Submit your request through our Returns Portal. Wait for approval and instructions before mailing anything back. Customers pay for return shipping; we do not provide prepaid return labels.

Approved returns are issued as a Fasheabe Gift Card (store credit), after the returned items are received and inspected. Returns are generally processed within 5–7 business days after delivery to us. Original shipping charges are nonrefundable except where required by law.

Clearance items and items discounted 40% or more are final sale. Other excluded items include bodysuits, swimwear, undergarments, beauty products, cosmetics, accessories, party wear (such as Halloween costumes), and gift cards. See the Return Policy for details.

Contact support@fasheabe.com within 3 days of delivery so we can review the issue and help resolve it.

Check our Size Guide before ordering. If you need help, email us with the product name and your question.

Email support@fasheabe.com. Customer support hours are Monday–Friday, 9:00 AM–5:00 PM Eastern Time. We typically respond within one business day.